Join The Team
Dispatcher Agent
Job Description
We are looking for a detail-oriented truck dispatcher to dispatch our drivers to customer locations. In this role, your duties will include communicating with our customers to record their requirements, planning and adjusting routes, as well as scheduling drivers to deliver or collect freight, shipments, and packages.
To ensure success as a truck dispatcher, you should exhibit extensive experience in dispatching trucks and the ability to work under pressure. Ultimately, an outstanding truck dispatcher is someone whose organizational skills translate into exceptional freight delivery services.
Responsibilities
Address problems and requests by transmitting information or providing solutions
Scheduling drivers to make freight deliveries or collect shipments and packages.
Communicating with customers about freight details, delivery or pickup times, and special handling requests.
Planning pre-determined routes and accommodating route changes as needed.
Preparing dispatch documents, as well as generating freight bills and invoices.
Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
Keeping track of transportation regulations and laws to ensure that truck drivers comply.
Reviewing drivers’ logs, including dispatched calls and arrival times.
Monitoring truck repairs and maintenance schedules.
Logging customer shipping schedules and complaints.
Receive and dispatch orders for deliveries
Prioritize calls according to urgency and importance
Use radio, phone or computer to send crews, vehicles, or other field units to appropriate locations
Monitor the route and status of field units to coordinate and prioritize their schedule
Provide field units with information about orders, traffic, obstacles, and requirements
Enter data in the computer system and maintain logs and records of calls, activities, and other information
Skills
Proven experience as dispatcher or relevant position
Fast typing with experience in data entry
Knowledge of procedures and guideline for emergency situations
Proficient in English (oral and written)
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgment and critical thinking
Bachelor's or associate degree in transportation or logistics would be advantageous.
2-3 years of experience as a truck dispatcher in a similar industry.
Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.
Extensive experience in customer services, as well as generating freight bills and invoices.
Experience with Transportation Management Software (TMS), such as Samsara and Rose Rocket.
Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.
Ability to monitor drivers' logs, truck maintenance schedules, and repairs.
Knowledge of applicable transportation regulations and laws.
Excellent organizational, communication, and time management skills.
Applicant Qualifications
Have 2 years of Dispatching experience
Authorized to work in the United States
English / Bilingual
Non CDL Truck Driver
Experienced OTR Box Truck Driver - NO CDL Needed - Full-time
We are looking for an experienced over the road truck driver (2 years minimum) - long-distance deliveries for 26’ Box truck
Responsibilities
Manage freight hauling pickup and deliveries Over the Road (OTR) 7-10 days away from home - NOT LOCAL DELIVERIES
Document and log work/rest periods and miles spent driving and retain fuel/toll receipts
Input “macros” into our automated system for each stage of the loading and unloading process
Comply with truck driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
Ability to operate liftgate and pallet jack and possible driver-assist needed
Compensation
$800 - $1200 per week / Commission 25% of Loads
Job Types: Full-time, Contract, Commission
1099 / random drug testing
Pay: $40,000.00 - $60,000.00 per year
Skills
Proven work experience as an Over the Road (OTR)/ interstate truck driver - Not local routes
Hands on experience with electronic equipment and software (GPS & ELD)
Ability to drive long hours and travel regularly
Extensive knowledge of applicable truck driving rules and regulations
No recent moving or driving violations
Excellent communication and customer service skills and the ability to work independently with minimal supervision
Adaptability and foresight to handle unexpected situations (traffic, weather conditions etc.)
·Valid Commercial Driver License – Copy of MVR required (3 yrs)
Applicant Qualifications
How many years of driving experience do you have?
Do you have a valid Driver's License?
What percentage of the time are you willing to travel for work?
How many years of Box truck experience do you have?
Are you authorized to work in the United States?
English Speaking
Job Description – CDL REQUIRED!
We are looking for an experienced over the road truck driver (2 years minimum) - long distance deliveries for 26’ Box truck
Responsibilities
Manage freight hauling pickup and deliveries Over the Road (OTR) 7-10 days away from home - not local deliveries
Document and log work/rest periods and miles spent driving and retain fuel/toll receipts
Input “macros” into our automated system for each stage of the loading and unloading process
Comply with truck driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
Ability to operate liftgate and pallet jack and possible driver assist needed
Random drug testing
Skills
Proven work experience as an Over the Road (OTR)/ interstate truck driver - Not local routes
Hands on experience with electronic equipment and software (GPS & ELD)
Ability to drive long hours and travel regularly
Extensive knowledge of applicable truck driving rules and regulations
No recent moving or driving violations
Excellent communication and customer service skills and the ability to work independently with minimal supervision
Adaptability and foresight to handle unexpected situations (traffic, weather conditions etc.)
Valid Commercial Driver License (CDL) Class A or B – Copy of MVR required (3 yrs)
Compensation
$800 - $1200 per week / Commission 25% of Loads
Job Types: Full-time, Commission
Job Types: Full-time, Contract, Commission
Pay: $40,000.00 - $60,000.00 per year
1099